South Side Phone Repair (414) 763-6727

Home Repairs Charge port

Repair · Milwaukee 53215

Charge port repair

Will not charge, the cable falls out, or it only works if you hold it just so. Call with your make and model and we will give you a price — or walk in and we will look at it while you wait.

What we actually do

The first thing we check is whether the port needs replacing at all. A pocket lives a hard life, and a connector packed solid with lint stops the cable seating properly — it feels exactly like a failed port and it is not one.

If it is the port, it is a part and a soldered or connected assembly depending on the phone. We will tell you which yours is.

An extreme close-up of a phone charging port densely packed with compacted pocket lint.

Bring the cable and plug you normally use. A surprising number of charging faults are the cable, and that is a thirty-second answer rather than a repair.

Signs it is the charge port

  • Nothing happens when you plug in
  • The cable only charges at an angle
  • It charges slowly or stops and starts
  • The cable feels loose in the socket
  • It charges on one cable but not another
  • Debris visible in the port

Worth fixing, or not?

Yes. A phone that cannot charge is a phone you cannot use, and this is one of the most common repairs there is — often a clean rather than a part.

What it costs

Prices vary from phone to phone, and by model. Posting one number here would get it wrong for most people reading it.

So just ask. One call with your make and model and you have your price.

Phones we work on

iPhone, Samsung, Motorola, Google Pixel, LG, TCL, Nokia and more. Not sure yours is on the list? Call and ask — we see plenty that aren't.

Questions people ask

Why won't my phone charge?

Often the port is packed with lint or the cable is at fault, rather than the port itself. The first thing we check is whether the port needs replacing at all.

What should I bring?

The cable and plug you normally use. A surprising number of charging faults are the cable.

How much does a charge port repair cost?

It depends on the make and model, so we price your phone rather than posting one number. Call (414) 763-6727 or ask at the counter — the quote is free.

Will you start work before I agree to the price?

No. You hear the price first and say yes or no, and we don't start until you say yes.

Can you fix my phone the same day?

Most repairs are. It depends on your model, what is actually wrong with it, and whether we have the part for your phone. Call with your make and model and we will tell you where yours lands.

Is my information safe while you have my phone?

We may ask for your passcode so we can test the phone after the repair, and we do not open your photos, your messages or your accounts — we only check that the repair works. We do not back your phone up, so make a backup first if you can.

Do you repair water-damaged phones?

No. Water damage is not a repair we take on, so you would need a shop that does. If your phone has been in liquid, stop charging it.

Do repairs come with a warranty?

The parts we fit carry the limited warranty offered by the manufacturer of that part, on that manufacturer's terms. Our Refund & Service Policy explains how a claim works.